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Refund & Cancellation Policy

YoungMinds Technology Solutions Pvt. Ltd. — www.retailsoftindia.com

Last Updated: April 2026

This Refund and Cancellation Policy outlines the terms under which YoungMinds Technology Solutions Pvt Ltd provides refunds and handles cancellations for our Retail Management Software services available at www.retailsoftindia.com.

By purchasing or subscribing to our software services, you agree to the terms described in this policy.

01
Subscription-Based Services

Our Retail Management Software is offered through subscription plans that may include:

Monthly
Billed every month, flexible and short-term
Annual
Billed yearly, best value for growing businesses
Enterprise
Custom plans tailored for large-scale operations

Users are required to pay the applicable subscription fee to access the software features.

02
Free Trial (If Applicable)

We may offer a free trial period for users to evaluate our software before purchasing a subscription.

During the trial period, users can test the features and determine whether the software meets their business requirements.

Once the trial period ends and a subscription is purchased, the service will follow the refund policy outlined below.
03
Refund Eligibility

Refunds may be considered under the following conditions:

  • Duplicate payment made for the same subscription
  • Incorrect billing due to a technical error
  • Payment charged after cancellation request within the eligible period
  • Service disruption due to a verified technical issue from our side
All refund requests must be submitted within 7 days of the payment date unless otherwise specified in the service agreement.
04
Non-Refundable Situations

Refunds will generally not be provided in the following situations:

Please review these conditions carefully before making a purchase decision.
  • Change of mind after purchasing the subscription
  • Lack of usage of the software
  • Failure to cancel before the renewal date
  • Business losses or operational issues unrelated to the software
  • Violation of our Terms of Service
05
Subscription Cancellation

Users may cancel their subscription at any time.

Cancellation can be requested by:
  • Contacting our support team
  • Submitting a cancellation request through email
After cancellation:
  • Users will continue to have access to the software until the end of the current billing period
  • The subscription will not renew for the next billing cycle
06
Automatic Renewal

Some subscription plans may renew automatically at the end of the billing cycle.

Users are responsible for canceling their subscription before the renewal date if they do not wish to continue the service.

Failure to cancel before the renewal date may result in charges for the next billing period.
07
Refund Processing

If a refund request is approved, the refund will be processed through the original payment method.

Refund Approved
Your refund request is reviewed and approved by our team.
Processing Initiated
Refund is initiated to your original payment method.
Credited to Account
Refund arrives within 5 to 10 business days depending on the payment provider or banking institution.
08
Service Suspension

We reserve the right to suspend or terminate services if:

  • Payment obligations are not met
  • The software is used in violation of our Terms of Service
  • Fraudulent activity is detected
In such cases, refunds may not be issued.
09
Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Any updates will be posted on this page with the revised date.

Users are encouraged to review this policy periodically.
Contact Information

Refund & Cancellation Inquiries

For refund requests or cancellation inquiries, please contact us using the details below.

Company Name
YoungMinds Technology Solutions Pvt. Ltd.
Website
www.retailsoftindia.com
Email
info@retailsoftindia.com
Address
6-2-85/B, Old Maternity Hospital Rd, Thyagaraja Nagar, Nehru Nagar, Tirupati, Andhra Pradesh 517501